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ALL ABOUT YOUR GIFT CARD
Validity: Valid for one year from purchase. The expiration date is sent via email and viewable in your order history.
Usage: Redeemable online or in stores by entering the code at checkout.
Balance Check: Check your balance anytime through your Moonessa account or original purchase email.
Non-Refundable: Gift cards are non-refundable and cannot be exchanged for cash, except as required by law.
Partial Redemption: If your purchase exceeds the balance, pay the difference with another method.
Lost or Stolen Cards: Keep your email secure. Lost details can be retrieved via order history.
Restricted Use: Cannot be used to buy other gift cards or applied to past purchases.
How to Use: Enter the code during online checkout or present it in-store.
Expiration Notice: Valid for one year from the purchase date, with details in your confirmation email and order history.
Support: For any issues, contact us at hello@moonessa.com